Could you briefly describe your company and the industry it operates in?
Since 2009, GRIT has existed to protect and enable technology in all types of companies. We firmly believe that technological development is the path towards cultural transformation in emerging countries and new economies. This purpose drives everything we do as a brand, inspiring us to improve the technological culture of people and companies through Consulting and Technical Support, always fulfilling principles of Scalability, Availability, and IT Security.
We mainly operate in the Entrepreneur, SME, and some large company segments in Argentina. In LATAM, we also provide solutions to clients in Uruguay and Chile.
What problems or challenges were you facing before starting to work with Skyonline?
We were looking for a strategic partner to support our clients and offer Cloud solutions that aligned with our principles, providing quality and excellent services. At the same time, we wanted a multicarrier provider for internet services, with low latency in the area and a TIER III certification.
How did these challenges affect your business?
In Argentina, clouds like Azure, AWS, Google Cloud, or Huawei Cloud offer good services, but they involve certain latency issues that complicate operations. Also, their costs have become quite high for the region.
What led you to choose Skyonline Datacenter & Cloud Services?
After touring the Datacenter and testing how they provide maintenance and continuity services, plus the ability to source bandwidth from any provider, the analysis clearly favored Skyonline.
How was the process of implementing our services?
Within normal timeframes and with quality issue resolution. In some cases, due to specific requirements, the process was completed in record time!
How would you describe the collaboration with our team during this process?
They have an excellent team, providing technical collaboration with the right know-how to make implementations viable.
What notable changes have you observed in your business since you started using our services?
Both our clients and ourselves as clients could focus on the use and functionality of services, relying on Skyonline as a strategic partner for the infrastructure side, which brought substantial improvements.
Could you mention any particular benefit that had a significant impact?
The zero downtime on platforms.
How do our services compare to other solutions you have used in the past?
They truly meet TIER III datacenter standards, delivering results as expected or even better.
Would you recommend Skyonline to others? Why?
Yes, for all the reasons mentioned and for their collaborative approach to doing things RIGHT.
What are your future plans with Skyonline services?
We plan to continue contracting IaaS and other services provided by Skyonline, so we can keep focusing on ensuring our clients concentrate only on their core business.